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  3. Aurora 8/16: Troubleshooting
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Aurora 8/16: Troubleshooting

  • Thunderbolt Windows 10 Installation - error message during install: DIFXAPI_Error - PnP Install Failed
    • Upgraded to MacOS Catalina (10.15) and my Aurora Remote Control software will not work
      • How to resolve dropouts while playing or recording
        • Cannot use Digital I/O On Aurora 8/TB at 176.4k or 192kHz
          • With AuroraHD, Analog Input signals show up on front panel, but not in ProTools
            • Inputs cannot be recorded in macOS 10.14: Mojave
              • In macOS 10.13 or above, drivers were installed but the device does not appear to OS. Lynx Mixer will not launch.
                • With AuroraHD, getting AAE1125 error on launch of ProTools
                  • Driver signing error in Windows 10
                    • When I power up my rack, the Aurora doesn't come on until I hit the power button. Why is that?
                      • I’m only getting half as many channels of conversion as expected, and channels are not routed as I would expect
                        • The selected Sync Source is flashing, and the INT LED is illuminated
                          • The SynchroLock LED does not illuminate
                            • No audio to analog outputs
                              • Audio plays back at a faster or slower rate than expected
                                • Unit will not turn on
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